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You can also save messages in .eml format by dragging them to your desktop. If you drag a conversation, the messages in it are saved as separate files. See also ... I couldn't get my export working even with a mailbox rebuild. However, my goal was simply to archive my old mail, and not necessarily to do so in the mbox ... When they log into their mail, they want any email to be moved from the ... In the Account Information tab, set Download Attachments to All.